Privacy Policy

A Mindful Way Training (ABN 99 218 751 591) (we, our or us), owns and operates the website that you have accessed at the domains www.amindfulway.com.au and www.learn.amindfulway.com.au (Website). This privacy policy applies to anyone who accesses the Website (you or your).

This Privacy Policy sets out how we will treat the personal information we collect from you, so that you can make an informed decision about providing us with this information and your consent for us to use it to provide our services.

We are committed to collecting and handling your personal information in accordance with the Australian Privacy Principles contained in Schedule 1 of the Privacy Act 1988 and all applicable state legislation relating to health records and information (Law). We review our Privacy Policy regularly to ensure it is kept up-to-date.

This Privacy Policy explains:

what we mean when we are talking about ‘personal information’;
how we collect your personal information;
whether we will be collecting your personal information from other people or organisations;
why we collect your personal information and what we do with it;
how we store your personal information and what protections we put in place; and
how you can make a complaint, request access to your personal information, opt out of marketing emails or ask us about correcting it.

If you have questions or suggestions on how we can improve this Privacy Policy please contact us at info@amindfulway.com.au.

Types of information we collect

In the process of conducting our business, we collect a range of personal information. For the purposes of this policy “personal information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable. This information may include information:

you provide about yourself when registering yourself or purchasing courses on our Website, such as your name, date of birth, email, address, password and payment information;
you provide in accessing our courses such as any medical conditions or other health-related information, your ability to complete certain activities, social activities and other related information; and
generated by your use of our Website and transmitted, whether publicly or privately, to or through our Website.

We will only collect your personal information where it is reasonably necessary in order for us to give you the full benefit of the courses available on our Website or any other services provided by us.

Some personal information, such as information we collect relating to your health and well-being is sensitive and requires a higher level of protection under the Law. We will only collect your sensitive information when we have your consent and the collection is reasonably necessary for us to carry out one or more of our functions or activities.

How we collect your personal information

We will primarily collect your personal information directly from you when you register an account with us, purchase our courses, contact us to make enquiries or respond to our questionnaires, this may include personal information such as:

your name, date of birth, e-mail address and phone number collected when you set up an account on our Website;
your billing and shipping address and payment information when you make a purchase through our Website;
additional information which may be collected through other voluntary interactions with us or on our Website, such as via questionnaires, contact forms, e-mail, post or on the phone;
information provided to us through any other forms or features accessible on our Website, including but not limited to information about any medical conditions; and
information posted by you on our Website via any review, message or comment functions offered by us.

Cookies and other technologies

When you visit our websites, we and our service providers use cookies and similar technologies (such as pixels and tags) to collect information about your device and how you use our sites. This may include your IP address, browser and device type, pages viewed, links clicked, the website you came from, and the approximate location derived from your IP address.

We use this information to keep you signed in, remember your preferences, understand how our sites are used, improve our courses and content, and measure and improve our advertising.

We use the following third-party tools:

Kajabi, our course platform, which uses cookies to operate the site and provide analytics.
Google Analytics, provided by Google LLC, to understand how visitors use our sites.
Meta Pixel, provided by Meta Platforms, Inc. (Facebook and Instagram), to measure the effectiveness of our ads and show relevant ads to people who have visited our sites.

These providers are based in the United States, and the information they collect is stored and processed overseas, including in the United States. Their use of this information is governed by their own privacy policies.

We do not use tracking tools to collect health information, and we do not share the content of any forms, surveys or health information you provide with advertising platforms.

Your choices
You can set your browser to block or delete cookies, though some parts of our sites (such as logging in to your courses) may not work properly without them. You can also:

opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on;
control how Meta uses information from our sites through your Facebook or Instagram ad settings; and
use your device’s privacy settings to limit ad tracking.

Our Website and social media

You may elect to interact with our Website through your accounts on third party services such as Facebook, Twitter or other social media services, in which case the personal information we collect may also include your user ID or username associated with such service and any other information or content that you have elected to share with us, such as pictures, friends lists and events. We will treat any personal information received through third party services in accordance with this Privacy Policy, you should make yourself aware of any privacy or data sharing terms applicable to your interaction with our Website via your third party social media accounts.

Use or disclosure

We collect and use your personal information in order to provide you with the best possible support in relation to your health and wellbeing. This includes using your personal information to help us:

supply our courses;
measure and improve our services;
communicate with you in relation to your participation in our courses;
track the progress of any queries in relation to our Website;
perform internal management and administrative processes;
perform marketing and promotional activities in connection with our services, which may include sending you news about upcoming courses, new meditations practices or other information that we think may be of interest to you; and
with other purposes related to the provision of our goods and services which will assist us in helping you receive the full benefit that using our Website can offer.

Organisations that we regularly share personal information with include third party providers of secure payment gateways, mail distribution providers and secure data storage providers. We take all reasonable measures to ensure that any such third parties we provide your personal information to treat your personal information in accordance with this Privacy Policy and otherwise in accordance with the Law.

We will not sell or provide your information to a third party for the purposes of direct marketing without your informed consent.

Direct marketing

Direct marketing is the promotion of goods and services directly to you including through emails, SMS, phone calls and the post. We will only send you direct marketing materials if you would reasonably expect to receive them, or you have consented. If it is impractical to gain your consent, we will always provide a simple means for you to request not to receive the material. We will not use your sensitive information for the purposes of direct marketing unless you have given us specific prior consent.

Opting out

You may at any time, request to opt out of receiving any marketing or promotional material from us by following the unsubscribe instructions at the bottom of each marketing or promotional email sent from us. If you have linked any of your social media accounts to your account with us, then you can cancel that link by changing your account settings.

Cross-border disclosure

Overseas disclosure
Our online courses are hosted on Kajabi, a platform based in the United States. When you register, purchase a course, or complete a form or survey on our course site, the information you provide (including your name, email, payment details and any health information you choose to share) is stored on servers in the United States. Our payment provider and email marketing provider may also store information overseas, including in the United States.

By creating an account or purchasing a course, you consent to your personal information being disclosed to and stored by these overseas providers. Overseas recipients may not be subject to privacy laws that are equivalent to the Australian Privacy Principles, and you may not be able to seek redress under Australian law if they mishandle your information. We choose reputable providers that use industry-standard security

Security

The security of your personal information is important to us and we use the recommended industry standards when storing and dealing with your personal information. To prevent unauthorised access or disclosure and ensure the accuracy and proper use of your personal information we use a range of physical, technical and administrative measures.

While we take all reasonable steps to ensure that your personal information is protected from misuse, interference or loss, no method of transmission over the internet, or method of electronic storage, is 100% secure. In addition to the measures we take to protect your personal information, you should ensure that you keep secret and regularly change any access passwords to your account on our Website and always logout of any secure pages.

Third party links

You may from time to time access sites of third parties (such as advertisers or suppliers) via links provided on our Website. Whilst we may request that such third parties treat your personal information with the same level of care and to the same standard as we do, we shall not be liable if any third party you share your personal information with fails to do so.

You should make your own investigations as to whether the third party you are sharing your personal information with will handle and use such personal information in accordance with the Law, or otherwise to an acceptable standard.

Destruction

When we no longer need your personal information for a permitted purpose and we are not required to keep it to comply with any laws, we will take reasonable steps to destroy your personal information or to ensure that the information is de-identified.

Access and Correction

You can update your personal information at any time by contacting us at info@amindfulway.com.au. If requested by you, we will take such steps as are reasonable in the circumstances to ensure that your personal information is accurate, up-to-date, complete and relevant.

Upon your written request we will provide you with a copy of your personal information that we hold, unless there is a legitimate reason under the Law, not to do so.

We will take reasonable steps to correct your personal information if we are satisfied that it is inaccurate, out-of-date, incomplete, irrelevant or misleading. This extends to third parties that we have provided your personal information to unless it is impracticable or unlawful to do so.

Making a Complaint

If you have a concern or complaint relating to our handling of your personal information or any breaches of the Law, please send a written note to our Privacy Officer at info@amindfulway.com.au, outlining the nature of the complaint. We will endeavour to respond to your complaint within 30 days of receipt. If unresolved, you may submit your complaint to the Office of the Australian Information Commissioner. OAIC contact details (www.oaic.gov.au, 1300 363 992)

Last updated: 22 October 2026